Effective Date: July 1st, 2025
These Terms and Conditions ("Terms") govern your access to and use of the website www.wowherbs.co.uk and your purchase of any products or services from Wow Herbs ("we", "us", "our"). By accessing the website or placing an order, you agree to be bound by these Terms.
1. 🛍️ Products and Use
Wow Herbs offers herbal wellness products intended for general wellbeing.
These products are not intended to diagnose, treat, cure, or prevent any disease.
Always consult with a healthcare provider before starting any herbal supplements, especially if pregnant, nursing, or on medication.
2. 🛒 Orders
All orders are subject to availability and confirmation.
Once an order is placed, you will receive a confirmation email.
We reserve the right to refuse or cancel any order at our discretion (e.g. suspicion of fraud, incorrect pricing).
3. 💳 Pricing & Payment
All prices are listed in GBP (£) and include VAT unless stated otherwise.
We accept secure payments via credit/debit cards, PayPal, and other accepted methods shown at checkout.
Payment must be received in full before dispatch.
4. 🚚 Delivery
We deliver across the UK using reliable courier partners (Royal Mail, Evri, etc.).
Standard delivery times are 2–5 business days.
Delivery charges and estimated timelines are shown at checkout.
For full details, see our Shipping Policy.
5. 🔄 Returns & Refunds
Return requests must be made within 7 days of delivery and are only accepted for unused, sealed items.
Refunds are issued after returned items are inspected.
Please refer to our Return Policy for full information.
6. 🔐 Privacy
We value your privacy. Your personal data will be handled in accordance with our Privacy Policy and UK GDPR.
7. 📦 Product Information
Product descriptions, benefits, and images are provided for informational purposes only.
While we strive for accuracy, we do not guarantee that product details are always error-free.
8. ⚠️ Health Disclaimer
Wow Herbs is not a substitute for professional medical advice.
Products should be used responsibly and as instructed on the packaging.
If you have known allergies or medical conditions, consult a physician before use.
9. 💼 Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability is limited to the amount paid for the product purchased.
10. 🛡️ Intellectual Property
All content on our website, including logos, images, and product descriptions, is the intellectual property of Wow Herbs and protected under UK copyright laws.
11. 📝 Amendments
We reserve the right to update or modify these Terms at any time. Changes will be posted on our website with a revised "Effective Date."
12. ⚖️ Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.
13. 📬 Contact Us
If you have any questions regarding these Terms, please contact:
Wow Herbs
📍 Suit 1 Blackburn Gateway, Business First Centre Sandpits Lane Accrington Road, Blackburn BB1 3NY
📧 info@wowherbs.co.uk
📞 +44 7436 988656