Privacy Policy
🔒 Privacy Policy
Effective Date: July 1, 2025
Last Updated: July 1, 2025
At Wow Herbs, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. We are committed to handling your data responsibly and in compliance with the UK General Data Protection Regulation (UK GDPR).
1. 📋 Information We Collect
We collect the following types of personal data when you use our services:
A. Personal Information:
Name
Email address
Billing and shipping address
Phone number
Payment information (via secure third-party processor)
B. Technical Information:
IP address
Browser type
Device information
Pages visited
Cookies (see Section 6)
2. 🛒 How We Use Your Information
We use your personal data to:
Process and deliver your orders
Send order confirmations and shipping updates
Provide customer support
Improve our website and services
Send promotional offers (only if you opt-in)
Comply with legal obligations
3. 🧾 Sharing Your Information
We never sell your data. We may share your data with:
Payment gateways (e.g., Stripe, PayPal)
Delivery partners (e.g., Royal Mail, Evri)
Marketing platforms (only if you opt-in)
Legal or regulatory authorities (only when required)
All third-party services we use are GDPR-compliant.
4. 🛡️ Data Security
We implement a variety of security measures to protect your personal information:
Secure HTTPS encryption
Trusted payment processing providers
Restricted access to personal data
Regular website and system updates
5. ⏳ Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including:
Legal, accounting, and reporting requirements
Providing you with repeat customer support
You may request data deletion at any time.
6. 🍪 Cookies
Our website uses cookies to:
Enable essential site functionality
Understand visitor behavior
Improve website performance
Offer tailored content
You can manage cookie preferences in your browser settings or through our Cookie Consent banner.
7. ✅ Your Rights Under UK GDPR
You have the right to:
Access the data we hold about you
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise any of these rights, contact us at:
📧 info@wowherbs.co.uk
8. 👤 Contact Us
If you have questions or concerns about this policy, contact:
Wow Herbs
📍 Suit 1 Blackburn Gateway, Business First Centre Sandpits Lane Accrington Road, Blackburn BB1 3NY
📧 info@wowherbs.co.uk
📞 +44 7436 988656